toll free 1-866-379-0025 or local (403)762-9292

Red Earth Spa

Red Earth Spa is a full service spa with six treatment rooms. The Spa also features an esthetics room with two manicure stations and two pedicure chairs. Spa clients also have full access to the Hotel’s hot pool, steam room and exercise room. The spa has a number of areas for clients to relax before, in-between or after a treatment. Come join us at Banff’s only full service Spa on Banff Avenue.

NEW: Make your appointment online!
We just launched our online booking system, click the link below.

Location and Hours of Operation

The Red Earth Spa is located in the Banff Caribou Lodge at 521 Banff Avenue. The spa’s typical hours of operation are 10:00 a.m. – 8:00 p.m. (hours may vary slightly according to the season) Spa treatments available daily.


Please call (403) 762-9292 or 1-800-563-8764 and ask to be transferred to the Red Earth Spa.

The Spa Environment

The serenity and quietness of the spa environment is important to all our guests. Please refrain from using cell phones or other electronic devices while in the spa.

Red Earth Spa Lounge

“SOOOO Relaxing!!!”

I went to the Red Earth Spa because I wanted a foot massage, well they couldn’t fit me in for that, so i opted for a pedicure, without having my nails painted as I just had them done. When Deepika found out i wasn’t doing a color change, she offered me the foot massage instead. It was absolutely incredible, this young lady, made my tired feet feel new again. I have never been so relaxed that I wanted to fall asleep.


Reviewed September, 2017

“Dream Cloud Massage - A truly amazing experience!”

This spa experience definitely added to my vacation!
I was impressed with the calmness of the spa and was warmly welcomed for my appointment. The change room was lovely and well stocked and the robe provided was comfortable. I enjoyed a delightful lime-infused water while I waited for Yuko.
Yuko walked me through what the Dream Cloud massage would entail which I greatly appreciated and was impressed with her talent as an amazing masseuse. I was invited to enjoy the hotpools and the steam room before leaving – which I took advantage.


Reviewed August, 2017

“What a great place”

What a warm and welcoming place. All the staff were so nice. The massage therapist I had named jani janzen was amazing. You could tell that she enjoys her job. It was the best massage I have ever had. I highly recommend her and the dream cloud massage.


Reviewed September, 2016

“Perfect way to end the day!”

After a long day of skiing i was looking forward to this massage, and it was great! The level of service was amazing from the moment i walked in. Kelly was very communicative and skilled and really set a relaxing tone with candles and music.


Reviewed November 22, 2015

“Wonderful Spa Day”

My wife and I had wonderful afternoon at this spa. We had Jani and Viktoria for a couples massage and these girls are very good at what they do. The facilities were outstanding, and the staff was very accommodating. Definitely will be back very soon!


Reviewed November 22, 2015

“Takes first for best spa in my books.”

Although this spa is on the smaller side, the atmosphere is definitely amazing. The change rooms offer things you might have forgotten to bring and lockers with slippers and cozy robes.


Reviewed October 15, 2015

“Spa day”

Normally my massages are either too soft or too strong but Pam applied the PERFECT amount of pressure. Plus all the natural product, hot pools and steam room make for a very relaxing day! Fantastic day!


Reviewed September 14, 2015

Lounge - Red Earth Spa

Early Arrival

We recommend that you arrive at least 30 minutes prior to your treatment to allow time to check in, change and unwind with a steam or soak in the hot pool. Please note that all treatments end on time, regardless of start time.

Spa Attire

A robe and sandals will be provided, as well as locker to store your personal belongings. Professional draping by the therapist ensures your comfort and privacy during your service. Swimsuits are required in the hot pool area.

Gratuities and Taxes

Gratuities are at your discretion. 5% GST will be added to all prices shown. Group bookings will be subject to an automatic 18% gratuity.

Gift Cards

Gift cards are available in any denomination. Please contact us for more information.

Cancellation Policy

Appointment changes or cancellations made within 24 hours of the treatment time will be subject to a 50% cancellation fee. Group cancellations are subject to policies as noted in the individual group contracts.

Spa Access

Enjoy the spa facilities for the day for $29. Please inquire with Spa Reception regarding availability.

Direct Billing

Guests with Green Shield, we offer direct billing.

Red Earth Spa
Red Earth Spa logo

Contact Us

521 Banff Ave
in the Banff Caribou Lodge & Spa
(403) 762-9292
toll free 1 (866) 379-0025

Banff Lodging Company LogoOwned and Operated by
Banff Lodging Co

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Banff Lodging Co. is an employee owned and operated company with hotels, restaurants, spas, and retail/rental shop.